Cookie Policy

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) by websites and web applications you visit. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

Cookies can be classified in several ways:

• Session cookies — Temporary cookies that are deleted when you close your browser. They enable the website to link your actions during a single browsing session.
• Persistent cookies — Remain on your device for a specified period or until you delete them. They help websites remember your preferences and recognize you on return visits.
• First-party cookies — Set directly by CallQuants LLP when you visit our Platform.
• Third-party cookies — Set by external services and partners embedded within or linked from our Platform (e.g., analytics providers, payment processors).

We also use similar tracking technologies including web beacons (pixel tags), local storage, and session storage, which function in comparable ways to cookies.

CallQuants LLP uses cookies and similar technologies for the following purposes:

• Authentication and Security: To verify your identity, maintain your login session, and protect your Account from unauthorized access.
• Platform Functionality: To remember your preferences, settings, and choices so you don't have to re-enter them each visit.
• Performance and Analytics: To understand how users navigate and interact with our Platform, which pages are most popular, and how we can improve the user experience.
• Fraud Prevention: To detect and prevent suspicious or unauthorized activity on our Platform.
• Marketing and Advertising: To deliver relevant communications and measure the effectiveness of our marketing campaigns, subject to your consent where required.
• Load Balancing: To distribute traffic across servers to ensure fast and reliable access to the Platform.

The following table describes the specific cookies used on our Platform:

In addition to our own cookies, we embed or link to third-party services that may place their own cookies on your device. These third parties include:

CallQuants LLP does not control these third-party cookies. Their placement is governed by the respective third party's privacy and cookie policies. We encourage you to review those policies before consenting to non-essential cookies.

You have several options for controlling and managing cookies:

6.1 Cookie Preference Centre

Where required by applicable law, we display a Cookie Consent banner when you first visit our Platform. You can review and adjust your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

6.2 Browser Settings

You can manage cookies directly through your browser settings. The instructions vary by browser:

6.3 Opt-Out of Analytics

To opt out of Google Analytics tracking across all websites, you may install the Google Analytics Opt-out Browser Add-on.

6.4 Consequences of Disabling Cookies

Please note that disabling or deleting cookies may affect the functionality of the Platform. In particular:

• Disabling strictly necessary cookies will prevent you from logging in or using core Platform features;
• Disabling functionality cookies means your preferences will not be saved between sessions;
• Disabling analytics cookies will not affect your ability to use the Platform, but will limit our ability to improve it.

We obtain your consent before placing non-essential cookies on your device where required by applicable law, including:

• EU/EEA and UK: In accordance with the ePrivacy Directive (as implemented in applicable EU member states) and the UK PECR, we obtain your prior informed consent for analytics, functional, and marketing cookies.
• India Users: We seek your consent for non-essential cookies in accordance with applicable Indian privacy law and our Privacy Policy consent framework.
• US Users (California): We comply with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). California residents have the right to opt out of sharing personal information through cookies for cross-context behavioral advertising.
• Other Jurisdictions: We strive to comply with applicable cookie consent requirements in all jurisdictions where we operate.

Your consent choices are stored in the cq_cookie_consent cookie and are valid for 12 months, after which we will ask for your consent again. You may withdraw or change your consent at any time through the Cookie Settings link in our website footer.

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. There is currently no universally agreed standard for how websites should respond to DNT signals. As a result, our Platform does not currently respond to DNT signals. However, you can use the cookie management tools described in Section 6 above to control tracking on our Platform.

We will revisit our DNT approach as industry standards evolve.

9.1 US Users (callquants.us)

• CCPA/CPRA: Cookies that share identifiers with advertising platforms for targeting purposes may constitute "sharing" of personal information under California law. We do not engage in such sharing without your consent. California residents may opt out by adjusting their cookie preferences via our Cookie Settings tool.
• Children's Online Privacy: We do not knowingly use cookies to collect information from individuals under the age of 13 (or 16 where applicable). If you believe a minor has accessed our Platform, please contact us immediately.
• State Privacy Laws: Residents of Virginia, Colorado, Connecticut, and other states with comprehensive privacy laws may have rights to opt out of targeted advertising facilitated through cookies. Please use our Cookie Settings tool to exercise these rights.

9.2 India Users (callquants.in)

• IT Rules, 2011: Our cookie practices comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, including requirements for notice and consent when collecting personal information.
• DPDP Act, 2023: As the Digital Personal Data Protection Act, 2023 comes into force, we will update our cookie consent practices to align with consent requirements for digital personal data processing under the Act.
• Consent: By using our Platform, India Users provide consent to the use of cookies as described in this Policy. You may withdraw consent at any time using our Cookie Settings tool, subject to any impact on Platform functionality.

Cookie data is retained in accordance with the individual cookie durations described in Section 4 above. Once a cookie expires, the data it contains is no longer accessible. Where cookie-related data is also stored in our systems (e.g., analytics session data), it is retained in accordance with the data retention periods described in our Privacy Policy — Section 7.

You may delete cookies stored on your device at any time through your browser settings. Deleting a cookie does not necessarily delete any data that may have already been collected and processed by us or our third-party partners.

We may update this Cookie Policy from time to time to reflect changes in our practices, new cookies we deploy, changes to applicable law, or other operational reasons. The 'Last Updated' date at the top of this page reflects the most recent revision.

We will notify you of material changes by posting a notice on the Platform or by sending an email to your registered address. Your continued use of the Platform after such notice constitutes your acceptance of the updated Cookie Policy.

We recommend reviewing this Cookie Policy periodically to stay informed about how we use cookies.

If you have any questions, concerns, or requests relating to this Cookie Policy or our use of cookies and tracking technologies, please contact us:

For India Users, you may also direct complaints to our designated Grievance Officer as described in our Privacy Policy — Section 17.